ZOOMonkey
PRIVACY POLICY
This Privacy Policy ("Policy") explains how information about you is collected, used and disclosed by ZooMonkey. and its subsidiaries and affiliates ("ZooMonkey," "we" or "us"). This Policy applies to all of the websites (including www.zoomonkey.com), products, applications (including mobile applications and applications and pages operated by ZooMonkey and available on social networking sites and other platforms and our downloadable products) and services offered by ZooMonkey wherever this Policy is displayed (collectively, the "Services").
Please note that we are based in the United States of America. As such, any personal information you provide us with or is collected by us as detailed below is transferred to and processed by us in the United States of America (or other countries). By registering or subscribing to the Services, you agree to this transfer and processing.
1.
INFORMATION WE COLLECT
a.
Information You Provide. When you register or subscribe to any of our Services, we may collect a variety of information, including your name, birth date, photographs, email address, password, phone number, including mobile phone number, billing information, credit card information and other contact or demographic information you provide. We also collect other profile data such as your personal interests and background, gender, age, geographical location and physical characteristics and any content or other communications you provide or make in connection with your use of the Services. We may also obtain information from other sources and combine that with information we collect through our Services.
b.
Information Automatically Collected. When you access our Services, our servers automatically record information that your browser sends whenever you visit a website, such as your IP address, browser type, Internet service provider, platform type, the site from which you came and the site to which you are going when you leave our website, date and time stamp and one or more cookies that may uniquely identify your browser or your account. When you access our Services using a mobile device, we may receive or collect your mobile device ID (often referred to as UDID), mobile carrier, device manufacturer and phone number. We also collect information about your usage of, and activity on, our Services. We may associate information we automatically collect with your personal information. We and service providers acting on our behalf, such as Google Analytics, use this information to understand and analyze trends, to administer our Services, to gather demographic information about our user base and to deliver you a more personalized experience.
c.
Cookies and Other Technologies. Our Services, email messages and advertisements may use "cookies" and other technologies such as pixel tags and Web beacons. "Cookies" are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Services and your experience. We use cookies to see which areas and features are popular and to count visits to our websites. We may also use cookies and other technologies to serve advertisements to you on our Services or on sites other than our websites. Web beacons and pixel tags are electronic images that may be used on our Services or in our emails. We use Web beacons and pixel tags to deliver cookies, count visits, understand usage and campaign effectiveness, prevent fraud and to tell if an email or advertisement has been opened and acted upon.
d.
Third Party Advertisers. Any advertisers and advertising networks (which include third party ad servers, ad agencies, ad technology vendors and research firms) that serve ads or provide offers to our users, on our Services or on sites other than our websites, may also use their own cookies, web beacons, pixels and other tracking technologies. Such tracking technologies are governed by the privacy policies of the entities placing the ads, and are not subject to this Policy. You can visit networkadvertising.org [hyperlink] to see a list of advertising networks that typically serve these kinds of ads and to exercise your choice for those advertising networks. We do not control these advertisers or advertising networks or any other third parties whose websites may be linked from our Services or their practices. We recommend that your review the privacy statements of all third-party websites you visit.
e.
Social Networking Sites. When you use our Services through a social networking site (a "Social Networking Site"), such as Facebook, where our Services are also referred to as an "application", you permit ZooMonkey to access certain information from your profile for that site. The information you permit ZooMonkey to access varies by Social Networking Site and is affected by the privacy settings you establish at such site. By using our Services through a Social Networking Site, you are authorizing ZooMonkey to collect, store, retain and use indefinitely, in accordance with this Privacy Policy, any and all information that you agreed the Social Networking Site could provide to ZooMOnkey through the Social Networking Site application programming interface. Your agreement takes place when you "accept" or "allow" (or other similar terms) our application on a Social Networking Site.

2.
USE OF PERSONAL INFORMATION WE COLLECT
We use the personal information we collect for purposes described in this Policy or disclosed to you on or in connection with our Services. Ways we may use information about you include:

to operate, provide, maintain, develop, deliver, protect and improve our Services, products, applications, content and advertising and develop new products and services;

to maintain and administer your ZooMonkey account;

to maintain and display your ZooMonkey profile;

to respond to your comments and questions and provide customer service;

to detect and prevent abusive, fraudulent, malicious or potentially illegal activities, and to protect the rights, safety or property of ZooMonkey or our users;

to enforce our Terms of Use Agreement;

to keep you posted on our latest product or service announcements, software updates, security alerts and any technical notices;

to communicate with you about new contests, promotions and rewards, upcoming events and other news about products and services offered by Zoosk and our selected partners;

to provide you with confirmation of purchases, invoices, support and administrative messages or notice about changes to our terms, conditions or policies;

to administer any contests or promotions;

to perform other functions as otherwise described to you at the time of collection; and

to link or combine information about you with other information we get from third parties to help understand your needs and provide you with better service.

ZooMonkey may store and process personal information in the United States and other countries.
3.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
Our Services allow you to share information about yourself with other individuals and other companies. Consider your own privacy and personal safety when sharing your information with anyone. Please review our Online Dating Safety Tips for tips. Also, when sharing information about others, please consider their safety and privacy and get their consent for that sharing.
We do not share your personal information with third parties other than as follows:

with your consent; for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies;

to (i) satisfy any applicable law, regulation, subpoena, legal process or other government request, (ii) enforce our Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of ZooMonkey, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address fraud, security or technical issues;

in connection with any merger, sale of company assets, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy; and

with third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us.

We may also share information with others in an aggregated form that does not directly identify you.
4.
CHOICES
a.
Communications from Us. You can opt out of receiving promotional messages from us such as emails, text messages and telephone calls by visiting the "settings" page of your account. If you opt out of our promotional communications, we may still send you non-promotional messages about your account or our ongoing business relations.
b.
Cookies. You can generally remove or block most cookies using the settings in your browser. In some cases, however, our third party vendors may employ "Flash" cookies to help us detect fraudulent or abusive uses of the Services and we or our third party advertisers may also use these cookies. Flash cookies are managed through a different interface than your web browser and you can access your Flash cookie settings here. If you choose to disable cookies, however, it may impact your ability to use our Services.
c.
Advertising. Some advertising networks that display ads through our Services, or to our users on other sites, may be members of the National Advertising Initiative. To learn how to opt out of advertising targeting from its members visit networkadvertising.org.
d.
Access to Your Information. You may access and change your contact preferences and your information by visiting the "Profile" and "settings" sections of your account or by writing to us at the address provided below.

5.
SECURITY
ZooMonkey takes reasonable measures to help protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
6.
PERSONS UNDER THE AGE OF 18
Persons under the age of 18 are not eligible to use our Services.
7.
UPDATES TO THIS POLICY
We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the "Last Revision" date below and will post the updated Policy on this page.

9.
LAST REVISION DATE
This Policy was last revised on August 11, 2011.

Traffic Data

  • Your IP address is a numeric address assigned to your computer, assigned by your Internet service provider. We automatically collect your IP address as traffic data so that we can send information back to you when requested. This is not used to identify your personal information.
  • Referrers are references to the web address you linked from and is automatically passed along by your web browser. We collect referrers your browser sends as part of traffic data. This is not attached to personally identifiable information.
  • System information such as your operating system/platform, and the type of web browser you use. This is not attached to personally identifiable information.

Information Use

Account Information

  • Your information is maintained on a secure web server in what we believe to be a well protected environment.
  • ZOOMonkey.com only shares personal information to billing companies for completing transactions and for no other purpose. No other information is shared with any other third-party company for any purpose, under any circumstance.
  • ZOOMonkey.com makes every effort to preserve your privacy, personal information may be disclosed when required by law where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, court order or legal process.

Cookies

http://zoomonkey.com relies on "cookie" technology to allow you to re-access your registered account profile during a web session. This mechanism is employed solely for your convenience and for no other purpose.

Links

This Web site contains links to other sites. Please be aware that we, ZOOMonkey.com, are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This web site takes every precaution to protect our visitor's information. When visitors submit sensitive information via the web site, their information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If visitors have any questions about the security on http://zoomonkey.com, feel free to contact Customer Service.

Correcting, Updating, Deleting & Deactivating Personal Information

If a visitor's personally identifiable information changes (such as zip code, phone, email or postal address), or if a visitor no longer desires our service, we provide a way to correct, update or delete/deactivate personally identifiable information. This can usually be done at the ‘Your Account' page or by contacting our Customer Service.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our web site for 30 days.

ELECTRONIC RECORDS DISCLOSURE STATEMENT
This disclosure statement provides you with information regarding how ZooMonkey may provide you with notices, disclosures, information, and other materials in electronic form (collectively "Electronic Records"), rather than in paper form in accordance with The Electronic Signatures in Global and National Commerce Act. Your consent to receive Electronic Records applies to all notices, disclosures, documents, records or other materials of any kind that ZooMonkey may be required to provide to you. Electronic Records will be provided on our websites, our applications, through our services or sent to the email address associated with your ZooMonkey account (you may change the email address associated with your ZooMonkey account by going to the "settings" page). You may wish to print out the Electronic Records and keep them for your records.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.